MARK WEINBERG | mark@xdesignservices.com
Clarify, The CRM Division of Amdocs Inc., San Jose, CA
Senior Product Manager and Managing Consultant - UI/UX Design
- Responsible for Product Management, Design Strategy and Design Implementation - CRM Division
- Innovated, product-managed, and designed CRM release resulting in a clear advantage over Amdocs’ competitors
- Innovated, product-managed, and designed new Retail Interaction Manager opening up a new line of business
- Innovated and designed UI for a new Analytics Engine (Proactive Care) resulting in significant automation and simplification
- Introduced and established end-to-end agile design process methodology that significantly shortened the design cycle