​​MARK WEINBERG    |   mark@xdesignservices.com  

Clarify, The CRM Division of Amdocs Inc., San Jose, CA      
Senior Product Manager and Managing Consultant - UI/UX Design


  • Responsible for Product Management, Design Strategy and Design Implementation - CRM Division
  • Innovated, product-managed, and designed CRM release resulting in a clear advantage over Amdocs’ competitors
  • Innovated, product-managed, and designed new Retail Interaction Manager opening up a new line of business
  • Innovated and designed UI for a new Analytics Engine (Proactive Care) resulting in significant automation and simplification
  • Introduced and established end-to-end agile design process methodology that significantly shortened the design cycle