Persistent Systems, Santa Clara, CA https://www.persistent.com/
UX Director
- Responsible for migration of company in becoming a "Design Led Organization" (based on Design Thinking best practices)
- Developed and established UX planning, strategy, methodology and work practices for Digital Transformation business unit
- Director of 40-member design team in 4 locations (UX designers, Content Designers, UI Developers, Visual Designers)
- Responsible for recruiting, training, mentoring and supervising design team members
- Responsible for the preparation of proposals, collateral and RFPs
- Lead design expert and SME for strategic accounts and complex projects
- Direct/manage 7 to 10 customer projects simultaneously (at all times). Projects include:
- Verticals: Healthcare, Finance, Government Services, Telecom
- Platforms: Salesforce, IBM, Oracle, Appian, Outsystems, EDT (home-grown)
- Responsible for ensuring collaboration, enrichment and support for cross-functional and other corporate departments
- Review and QA of design team deliverables
- Established UX for presales methods and best practices
MARK WEINBERG | mark@xdesignservices.com